Find the record with the correct user_id, membership_id, and an “active” status.Navigate to your database’s wp_pmpro_memberships_users table.If ignoring this information is not an option, then you’ll need to manually update your site’s database in order to display the new subscription information in PMPro. Then, if there are times when you want to display it manually, you can use the pmpro_member shortcode to show specific fields in your template. You can also hide it in the screen options, or not show the section of the Membership Account shortcode or block. To see the current amount, you can view it inside your PayPal dashboard.īecause the fee is only visible to admins, the easiest way to deal with the discrepancy is to simply ignore the number in PMPro. Remember: The fee displayed in the admin is for reference purposes only. User payments will continue to be charged based on the new subscription information in PayPal-even if some pages on your website may still show the old amount. This disconnect between PMPro and PayPal will not affect the user’s payments. Updating Subscription Information in PMProĪlthough you’ve updated the subscription PayPal, this change will not have been communicated to your website. Once the limit is reached you cannot turn back on unlimited cycles for this profile. This will set a limit on the number of recurring payments for the subscription. Select Limited Billing Cycles and adjust the Cycles field for your needs.In the Pricing section, adjust the Subscription Period field.From the Subscription Details page in PayPal, locate the Pricing section.When you are ready to unpause the subscription, repeat these steps and change the status to Active. In this window, select Pause (This will pause collection for all recurring payments until you re-enable the subscription).From the Subscription Details page in PayPal, locate the Status at the top of the page.This change will go into effect for their next recurring payment (they will be charged the updated price). In the Pricing section, adjust the Price field.change from monthly to annually or every 3 months to every 1 month).īelow are the most common ways that admins may want to change their member subscriptions in PayPal: Changing the Billing Amount For example, you cannot change the term or frequency of a subscription (i.e. PayPal limits the ways in which you can adjust a subscription. Whether you want to change the next payment date or billing amount for the subscription, select Update in the Price section of this page to start editing the subscription. Trial period: Information about any trial periods (if applicable).Cycles completed: The number of recurring billing cycles paid.Subscription period: The price charged per billing cycle.Set-up fee: The amount charged at membership checkout.On this page, you should be able to see information about the chosen subscription including: In the search bar, paste the Subscription Transaction ID that you copied earlier and select the subscription.Select Subscriptions from the left sidebar.
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